Seven Levers of Change

Are your change strategies optimised for maximum impact and optimal cost-effectiveness?

Seven Levers of Change

The Levers of Change are actions that leaders can take to engage employees in a change. In addition, they are actions to harness the knowledge and enthusiasm of those already engaged. The levers are the backbone of the Tipping Point computer simulation.

Organisations can only change when people in them change. They change when engaged employees recognise both why the change is needed and its potential value. The change levers set employee engagement in motion and give it momentum. Using them well demonstrates commitment from leaders. It ensures employees have the necessary tools and skills, and provides support and rewards for the change. Above all, the levers are not a formula. They represent seven areas that require attention and planning for successful change management.

The Seven Levers of Change are:

(1) fostering personal contacts between advocates of the change and others,

(2) prudently using mass exposure,

(3) hiring expertise only when required,

(4) listening to resisters and shifting resistance, if necessary,

(5) providing the requisite tools and infrastructure,

(6) leading by example or “walking the talk”, and

(7) rewarding successes in implementing the change.

Seven levers of change



None of the levers alone is a “silver bullet”. Used properly they can reinforce each other to create synergy that moves the change forward. There are many examples of specific actions that fit into each lever, which will vary across organisations and changes. For every change, we need to carefully evaluate each lever and apply it as needed. Moreover, working in combination the levers can make any important change programme effective, cost-effective and sustainable.

The Tipping Point Workshop (also known as the Change, Dialogue and Action Workshop) is a world class training intervention through which participants learn how to use the seven levers of change to make changes effectively, cost-effectively and sustainably within their organisation.  Read more about the Tipping Point Workshop.

The brilliant Tipping Point Change Management Simulator is at the heart of the Workshop, bringing the seven levers of change to life to enable workshop participants to experiment with the dynamics of change in a safe, low-risk environment. This is Action Learning and gamification at its best. Read more about the Tipping Point change management simulation

CONTACT US to learn more, to arrange a workshop, or to arrange facilitator training so you can add this brilliant workshop to your toolkit.